Privacy & Cookies Policy

We may collect the following data, which includes personal data, from you:

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• Contact details: Name, e-mail, address and birthday.
• Identifying data: IP address, login information, browser type and version, time zone, browser plug-in types, geolocation, operating system and version.
• Usage data: Your URL clickstreams, pages viewed, page response times, download errors, time spent on pages, actions taken on pages, frequency of visits, in each case, in accordance with this privacy policy.

• When you visit our website: This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
• When we contact you either via email or calls.
• We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, please see the section below “Cookies”.

• When you use the “Contact Us” form.
• When you subscribe to our mailing lists.

• Read this privacy policy carefully.
• If you provide us with personal information about others, please ensure you have authorization to share it.
• If others provide us with your information, we will only use such information for the specific purpose for which it was provided.
• By submitting any information, you confirm that you have the right to authorize us to process it on your behalf, in accordance with this privacy policy.

Data protection laws permit us to process your data for specific reasons and where we have a legal basis for doing so. We process your data for the following reasons:

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• Legitimate interest: To improve our website by testing features, managing landing pages, conducting data analysis and research including using third parties to process data. Processing your data is necessary for the legitimate interests of Oando or/and a third party. These legitimate interests include:
  1. Gaining insights into your behaviour on our website.
  2. Improving our services.
  3. Enhancing data security.

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In each case, these legitimate interests are only valid if they do not outweigh your rights and interests.

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For marketing purposes (with your consent), such as sending you emails and messages about Oando. Such information may be used to customize or update the website for internal record keeping.

1. Your Choices:
   • You can choose to use our website without providing personal data.
   • You can manage cookies through your browser settings by turning them off, blocking or deleting them, while you continue to use our website.
   • You can request that we do not use your data for marketing purposes. We will always inform you beforehand if we intend to do so, however, if you inadvertently receive a marketing email from us, please use the opt-out or unsubscribe feature available in the email. If you are not satisfied with our approach to marketing, you have the right to withdraw your consent at any time.
2. Your Rights:

   You can exercise your rights by sending us an email at info@oandoplc.com.

   You have the following rights in relation to your data;

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   • Right to access - You have the right to request access to the information we hold about you at any time. The information will be provided to you within a month of your request, unless doing so will adversely affect the rights and freedoms of others (for instance another person’s confidentiality or intellectual property rights). We will inform you of our inability to meet your request and provide reasons for same.
   • Right to correct - You have the right to request that we modify, update, or correct any incomplete or inaccurate personal data about you. It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
   • Right to give or withdraw consent - Your consent is required in processing your data. We will request your consent to process your data as required by law. You have the right to give consent, refuse to give consent, and/or where consent has been previously given, withdraw such consent at any time.
   • Right to restrict/ object to our use of your data - You have the right to limit or object to our use of your data, including where we use it for our legitimate interests. e.g., for profiling or making automated decisions about you. We may use your data to determine whether to provide you with information that might be relevant to you, such as tailoring emails based on your behavior on our website.
   • Right to transfer your data to another service - We will provide you with a copy of your data in Comma Separated Value (CSV) File or JavaScript Object Notation format, allowing you to share such data with another service. When requested and technically feasible, we will transfer your data to the other service on your behalf. However, data will not be transferred where it involves disclosing data about another individual.
   • Right to erase - You have the right to request for your data to be erased, deleted or removed from our systems when it is no longer necessary.
   • Right to data portability - You have the right to request that we move, copy, or transfer your data.
   • Right to complain - You have the right to lodge a complaint regarding our use of your data. We request that you please notify us first, to enable us to address your concerns.

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We may share your data with the following groups of people for the following reasons:

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• Third Parties Who Process Your Data: We partner with third parties we believe are the best in their field to host our applications, communicate with customers, and manage our emails;

• Any of our Group companies or Affiliates in furtherance of the aims of the business;
• Our employees, agents, and/or professional advisors ensure effective delivery of service, obtain professional advice, and comply with relevant legislation.

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Your data is shared only when necessary and in accordance with our safeguards and best practices

Oando PLC reserves the right to change this privacy policy from time to time or as may be required by law. Any changes will be immediately posted on the website, and visitors to our site are deemed to have accepted the terms of the privacy policy upon first use of the website following the modifications.