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Oando Marketing Limited (OML), a subsidiary of Oando PLC and Nigeria’s foremost oil marketing retailer with the largest petroleum distribution platform of over 600 service stations nationwide, has announced the launch of its quick car service franchise called ‘Oando Autocare’.
The Oando Autocare centre is a quick fix car service centre located at selected Oando service stations nationwide with its operations managed by highly skilled professionals with core competence in car service and maintenance. This new franchise is an initiative of the Non Fuel Revenue (NFR) unit of OML with the strategic focus of bringing quality car service and care to the numerous customers of Oando, thereby enriching the portfolio of service offerings at the stations, all to the delight of the customer.
Oando Autocare is managed by several expert partners, one of which is Elizade Nigeria Limited, an accredited Toyota dealer in Nigeria with global standards. As a pilot scheme, Elizade will be commencing operations at three Oando filling stations in Lagos namely; Anthony service station, Marina service station and Marine road, Apapa. In the near future, the plan is to extend number of stations to many more areas of Lagos and other states of the federation.
The benefits of this service to customers of Oando Marketing include;
- Professional car care and service
- Guaranteed use of genuine motor spare parts
- Nationwide customer reach of quality car service and maintenance
- Convenience of reach by customers
Commenting on the launch, the Chief Operating Officer, Oando Marketing, Mr. Abayomi Awobokun said, “At Oando, we are very passionate about the quality of service our customers get each time they get to visit our stations. This new franchise is in line with the global evolution of the retail universe to an experiential one, in which customers can buy their household needs, eat in or out, fix or wash their cars, cash out from ATMs whilst they get to fill up their tanks. In essence we’re providing all our customers with a one stop centre where a variety of their needs can be met in just one place. This is the new Oando Marketing we present to our customers, with the Auto Care service being the latest addition to our bouquet of retail service offerings. We have carefully selected our partners of which Elizade is one and we are confident of their ability to continue to deliver high standard customer service to all our service centres’.
Also commenting, Mr. Demola Ade-Ojo MD, Elizade Nigeria Limited said, “Oando Marketing is a global brand and we are proud to be partners in this laudable initiative. Apart from providing auto allied services, their corporate culture and business principles of excellent service to the customer is in line with Toyota and Elizade’s policy of total customer satisfaction. This partnership is a solid foundation for bringing value-added services closer to our customers and we remain committed to our customer first promise to make their Toyota ownership experience a lasting one’.
Oando Marketing is known for introduction of customer value-adding initiatives one of which was the launch of Oando Pay-As-U-Gas which involves dispensing of Liquefied Petroleum Gas (LPG) into the customers’ cylinders using a metered pump, right there on the station forecourt.
The benefits of the Pay-As-U-Gas initiative to customers include flexibility, product integrity, convenience and expert after sales service whilst allowing the customer to retain physical possession of their cylinder. This service is currently obtainable from designated service stations in Lagos, Abuja and Kaduna.
Oando Marketing Limited is a fully owned subsidiary of Oando PLC. It is Nigeria’s foremost oil retailer with the largest distribution platform of over 600 service stations and two operational subsidiaries in Ghana and Togo.
