Oando Marketing Limited, Nigeria’s leading retailer of petroleum product with over 500 retail outlets in strategic locations across Nigeria and a subsidiary of Oando PLC, the leading integrated energy solutions provider in Nigeria, in its commitment to provide a superior customer service experience at its service stations signed a strategic partnership with Intercontinental Bank on Wednesday, 5th November, 2008.
This strategic partnership will see Intercontinental Bank opening up 89 Automated Teller Machines (ATM) dispensing points at 89 Oando service stations nationwide with the placements scheduled to be completed within a 3 month period.
Commenting on the partnership, Mrs. Lara Banjoko, Chief Operating Officer, Oando Marketing, states; “We are pleased with this partnership as it affords our customers easy access to cash to enjoy the unequaled one-stop consumer experience created at our forecourts. Now our customers at their convenience can access cash at our service stations, buy fuel for their cars and visit the groceries for their household needs all in just one location thereby creating more value for our customers and shareholders. That is the dividend of this partnership”.
Responding, Mrs. Chinyere Don-Okhuofu, Head Electronic Banking, Intercontinental Bank, said, “We have decided to partner with Oando because it is a strong brand and a well-run organisation. Our ATMs have recorded tremendous success over time such that we have been rated top by Interswitch as the best ATM operator with the highest number of customer patronage. We are fully aware of the great expectations from this partnership and we are committed to ensuring that the customers enjoy the value-add across all locations of installation”.
It will be recalled that in September, 2008, Oando Marketing in its drive to boost customer experience at its forecourt also launched a partnership with Big Treat PLC, a leading operator in Nigeria fast food sector, to situate their grocery/ convenience outlets in selected Oando service stations nationwide. This partnership has resulted in the opening of 6 Big Treat outlets at selected Oando service stations in Lagos with 6 additional outlets opened in Kano in October.
